Understanding Non-Verbal Communication within the Workplace
Type | Speaker | CPD Hours | Level |
---|---|---|---|
Webinar
|
1.00 | Introduction |
Course Outline
Introduction
Research has shown how approximately 93 percent of communication is non-verbal.
This webinar will explore how to accurately interpret the nonverbal cues of clients, co-workers, managers and employees, to gain a shared understanding of their feelings, emotions and attitudes, so as to improve communication skills within the workplace at all levels.
What You Will Learn
This webinar will cover the following:
- The role of facial expression in social interaction within the workplace
- Impact of gesturing on colleague and customer/client relationships
- Personal space, stance and posture
- Neuropsychological principles and mechanisms of movement to enhance the working environment
- Application of non-verbal communication strategies in remote v face to face interaction within a hybrid workplace
- Employment of non-verbal communication strategies to help with persuasion and professional communication
This pre-recorded webinar will be streamed at 12:30pm on Wednesday 25th January 2023 and will remain available to view by delegates who have registered by then for 90 days.
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Webinar | 25.01.2023
Individual | 1hr
Understanding Non-Verbal Communication within the Workplace
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Jan 25 2023 | 1hr | Individual |