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Consumer Law - Complex Issues Simplified
Seminar
Type |
Speaker
|
CPD Hours | Level |
---|---|---|---|
Seminar | 5 | Intermediate |
Course Outline
Introduction
Consumer law is both increasingly important and complex and is soon to see the introduction of fining powers of up to 10% of global turnover.
This course provides a clear and concise guide to the key rules and the proposed changes and applies the knowledge gained through a series of practical exercises.
What You Will Learn
This seminar will cover the following:
Supply of Goods, Digital Content and Services
- Overview of the Consumer Rights Act 2015
- Summary of the key statutory rights and remedies
- Reversal of the burden of proof
Unfair Terms
- Incorporation of terms
- Test of ‘unfairness’
- Core terms exemption
- Meaning of ‘transparent’ and ‘prominent’
Distance Selling
- Overview of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
- Meaning of ‘distance contracts’
- Information requirements
- Cancellation rights
Unfair Commercial Practices
- Overview of the Consumer Protection from Unfair Trading Regulations 2008
- General and specific prohibitions
- Schedule of unfair practices
- Civil and criminal enforcement
Collective Proceedings
- Key features of collective proceedings orders
- Recent caselaw
UK Consultation
- Proposed fining powers
- Fake reviews, dark patterns and sludging
Book now
Group bookings
Discounts are available for multiple places and if you have 5 or more people interested in this course and would like to discuss holding it in your area or on an in-house basis then please email us at
[email protected]
Can’t Make the Date?