1
Type Speaker CPD Hours Level
Webinar
2.00 IntroductionInformation
SRA Competency C D

Introduction

This box set of 6 online modules presented by Anthony Taylor includes 6 x 30 minute modules which will be of interest to anyone looking to improve team performance and their management skills.

Module 1 What is a Team?

Knowing how to build and maintain a high performing team is a key skill for every manager. After all we rise or fall based on the performance of our team.

How can we deliver the best results quickly and maintain them over time?

This module will include the following:

  • What is a team and what is the difference between a team and group?
  • The two key responsibilities of a manager and how that relates to team performance
  • What motivates people
  • The two types of people every team needs
  • The role of psychological safety in team performance
  • The two types of power every manager has and why many use the wrong one

Module 2 Understanding How People Think

Knowing how each of your team members thinks, especially under stress, pressure, and challenge is a key skill for every manager.

This module will include the following:

  • The four Cs of mental toughness
  • What mental toughness is and is not - four fallacies
  • Why mental toughness can improve cohesion, collaboration and performance by up to 25%
  • Mental toughness and its relationship to EQ

Module 3 Increasing Connection

There are four habits of all effective managers. These are the building blocks that support improving individual and team performance.

This module looks at how managers can improve engagement and performance in no more than 30 minutes a week.

This module will include the following:

  • Why connection is not communication
  • The relationship between connection and performance
  • The Four-P model to increase connection

Module 4 Observation

A key skill for a leader is driving effective behaviours to deliver performance. It is a skill many do not appreciate or master.

This module will include:

  • The critical feedback ratio for behaviour change
  • The Four-S model and the behavioural science that supports this approach
  • The importance of permission-based feedback

Module 5 Delegation

The most robust and effective teams do not rely on their leaders knowing all the answers and being the most knowledgeable. The best managers deliver results by growing the capability of their teams.

This module will include the following:

  • Why effective delegation improved performance
  • How many managers get this wrong
  • What four things to delegate
  • When to delegate
  • How to do this consistently well using the AWAIR model

Module 6 Empowerment

Truly world class teams are empowered.

They make decisions, they adapt and they overcome setbacks. They can only do that when they are encouraged and supported to think for themselves and overcome the learned helplessness or reliance on being told what to do.

This module will include the following:

  • The trap many managers fall into that reduces empowerment
  • The one skill Google identified from 10,000 manager interactions
  • How to do this using the COACH model
  • The nine simple questions to coach anybody

This webinar was recorded on 3rd August 2022

New: Enjoy unlimited 24/7 access to over 1396 webinars with an MBL Annual Webinar Subscription. Email [email protected] for details..

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Team Building for Managers - A Box Set of 6 Essential Modules

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